Pursuant to the Finnish Act on Credit Institutions, a bank is required to know its customers. This is why all Finnish banks request their customers to present personal identification, for example, when establishing a new customer relationship.
It is important that employees treat everyone fairly and with respect. The member organisations of the Savings Banks Amalgamation do not condone discrimination based on ethnicity, gender, religion, age or sexual orientation.
Conflicts of interest may cast doubt over the integrity and professionalism of the member organisations of the Savings Banks Amalgamation, which is why they must be avoided.
The member organisations of the Savings Banks Amalgamation value an environment that encourages the open exchange of information.